Caveat: Corporate Epistemological Crisis (Why AT&T, Why?)

I took this screenshot on my phone a few weeks back, but I just now remembered I’d taken it with the intent to share it. AT&T is convinced that my phone is a “3G” phone, and they are trying very, very hard to get me to “upgrade.” The thing is… I don’t think their belief is accurate. See the screenshot from my phone, for clarification.

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I’ve dealt with various people in their customer service multiple times, but they are unconvinceable.

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